-Yes. Use our platform is completely free for both brands and content creators. Without any type of collection or permanence. You should be aware that payment is made to the Filmer, not the content creator, to ensure the security of the payment, once you accept the content that will deliver the creator Filmer will release the payment. If you do not like the content or there is an incident, we will refund the money.

-From the platform Filmer, in the section ‘Create a project’ you can create a campaign and send it to the creator of content to choose from.

-In Filmer, we have a system of filters that you can use to find your content creator right.

-Shipments of products are for the account of the creator and the brand, both for shipping to your return.

Yes. Every content creator has up to three different sets of prices. In which each offer different services and prices according to what they have to offer. Between the two, you will be able to reach at the right price.

Yes. The creator will deliver the content through the platform Filmer. Once you validate that everything is correct we will proceed to release the payment.

Yes. When you decide to work with a content creator it will hold the payment until the content creator will deliver their services through the Filmer. The payment will not be released until you accept that all content is correct in his delivery that will be through Filmer. Until you do not accept the delivery, do not release the payment. You do not agree with the content after several revisions, we will proceed to the refund of your money.

-If you don't like the content, you can always talk with your creator content in order to improve the video and make the changes you want to create together the ideal content, otherwise if the content not delivered on time or definitely after trying to make it better still don't like, won't release the payment and refund the money.

Yes. On many occasions arise modifications to the video or want to add something new... in these cases is always that both accept the extension of the time of delivery of service, you will be able to make as many extensions you may need.

The average response time is dependent on each profile, each content creator will specify in detail in your profile which is your time.

The users can contact with the profiles via our chat once you have paid for the service. With Filmer, all is safe, because all profiles have photos and videos and a lot of information from the creator of content that will make you feel safe when you hire and the payment will not be released until you do not accept the content that you deliver your creator.

NO. Any suspicious activity to contact or proportion of data (mobile, email, social networks...) that you make or intercepted inside or outside of the platform Filmer, shall mean the immediate expulsion and a permanent platform.

Yes, to any payment made from the platform of Filmer, will be issued their respective invoice.